All meetings followed an interest-based approach to problem-solving. The interest-based process is an accepted approach to problem-solving and conflict resolution in a variety of settings including mediation, and organizational problem-solving. While the process is well documented, the use of the interest-based process in a comprehensive, system-wide, community-wide approach is unique. The process was used to ensure that everyone’s voice was heard and that the project participants had the information necessary to make recommendations about how best to meet the needs of women who are victims of violence by considering the needs of all parties.

During Reference Group meetings, Workshop with Women, and Workshop on Framework the steps of the interest-based process were outlined:

Step 1 Set a Positive Environment

Step 2 Identify the Problems
    What are the perspectives of the various groups?

Step 3 Identify & Explore Interests
    What are the underlying needs, concerns, values and fears of the various groups?

Step 4 Identify the Issues
    What are the issues that need to be addressed?

Step 5 Generate Creative Options
    How can the issues be addressed?

Step 6 Verify and Close the Agreement
    What will we do and how will we know we are making progress?


During five focus groups with women, the process was introduced as:
  • This is our purpose, we want to hear your stories and ideas (positive environment)
  • What is your experience with the justice system (perspectives)
  • What are your needs or concerns in relation to justice (interests)
  • What are the most important issues (issues)
  • What ideas do you have for improving the justice system (options)




©2001, Justice Options for Women who are Victims of Violence Project